Terms of service
Last updated: October 12, 2026
Terms of Service
These Terms govern your use of sunapeerockshop.com, operated by Sunapee Rock Shop. By using the Site or placing an order you agree to these terms.
1. Products and descriptions
We describe each product's materials, size and condition as accurately as we can. Natural stones vary in color, size, shape and pattern, so the piece you receive will differ slightly from the photo. Coated (aura) and tumbled stones are labeled on their product pages.
2. Prices and payment
Prices are in U.S. dollars. We may correct pricing errors and cancel affected orders with a full refund.
3. Orders
We may refuse or cancel an order, for example if a product is unavailable or an order looks fraudulent.
4. Shipping and returns
See our Shipping Policy and Refund Policy.
5. Use of the Site
You agree not to misuse the Site or interfere with its operation.
6. Intellectual property
Site content, including text, graphics and layout, belongs to Sunapee Rock Shop or its licensors and may not be copied without permission.
7. Limitation of liability
To the fullest extent allowed by law, Sunapee Rock Shop is not liable for indirect or consequential damages. Our total liability is limited to the amount you paid for the product involved.
8. Governing law
These terms are governed by the laws of the State of New Hampshire, USA.
9. Changes
We may update these terms; the version posted at the time of your order applies to that order.
Contact
Sunapee Rock Shop
37 Edgemont Rd, Sunapee, NH 03782, United States
Email: support@sunapeerockshop.com
Hours: Mon–Fri, 9 AM – 5 PM ET · replies within 1 business day
Contact form: sunapeerockshop.com/pages/contact